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INTRODUCING...

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EXPLORE

PROJECT GOALS

UPDATING OUR IMAGE.
A brand that had served us well had become dated. With international growth came the need for a premium style with a fresh colour palette.

MAKING THE COMPLICATED CLEAR.
We weren’t properly outlining the services we offer. Firstly, we identified our five core products. The challenge then was to give them relevant messaging and easily explain how they could be blended as part of our Total Talent Management proposition.

REFINING OUR TONE OF VOICE.
Our messaging was too internally-focused and all about us. To attract a broader audience there was a requirement to get to the heart of who we are -problem solvers – and adapt this for a B2B audience.

SHOWCASING OUR PEOPLE.
We’d been talking about employer brand but we weren’t even showcasing our greatest asset – our people! Our EVP, mission and values desperately needed their own vibrant window.

ALL ABOUT THE EXPERIENCE.
Moving around the old website was a clunky and frustrating experience. The UX needed to be refined so that who we are, what we do and how to interact with us would be seamless and take no more than a few clicks or taps.

DRIVING NEW BUSINESS.
To generate new business and drive leads and conversions it was essential to develop a platform that allowed us to easily create engaging, targeted content and landing pages.

 

BEFORE

Before we could even begin to build a website in November 2017 we needed to take a step back and evaluate our current positioning.

During this process a few things became clear: we required an image overhaul to reflect our global presence and audience, our website wasn’t providing the user experience our standards dictate and we needed to be clearer about who we are and what we do..

 

AFTER

TAKE A LOOK AT OUR NEW SITE

The end result has been a complete overhaul of our brand and ‘go-to-market’ proposition. We now have an attractive and clearly signposted window into our corporate world and employer brand. And a fully-functioning back-end platform supporting our sales and marketing outreach across multiple regions. All conceptualised and created without a large agency spend.

GLOBAL

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Traffic Growth in the US from Q3 2017 to June 2018

Users
1,575%

New Users
1,556%

Sessions
1,812%

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SOCIAL GROWTH FROM Q3 2017 TO JUNE 1ST 2018

Twitter
16.2%

Facebook
13.6%

LinkedIn
34.2%

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Overall Traffic Growth from q3 2017 to June 2018

Sessions
31.36%

Blog Views
56.15%

Email Performance
135.97%

GLOBAL

Launching our new site was just phase one of the process. Our global teams required their own unique presence. And our adaptable platform has made this possible.

We’ve used our own in-house capabilities to launch geo-specific versions of our site for colleagues in the United States and Asia.

For example, US site visitors will see bespoke content relating to specific sub-sectors, such as Legal, Environmental and Disaster Relief.

Below is a screenshot of the BPS World homepage from both the UK (left) and the US (right).

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MOBILE

Mobile is king. Nothing new there but we’ve certainly started seeing the benefits of now having an attractive, fully responsive site that's been built to load quickly across all devices.

Check out these stats...

Mobile Sessions
+33.29%

Bounce Rate Down by
-8.95%

Page Views per Session
+639.29%

Average Session Length
+572.53%

All stats show % increase from Q3 2017 to June 2018

 

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OUR EMPLOYER BRAND

We’ve introduced a special space to tell the stories of our amazing people. And let everyone know why BPS World is such a great place to work.

But don’t just take our word for it...

“Very informative loved the idea of 2 websites, one for internal and one for external, shows they have adapted to showcase their own talent as many companies don’t have this approach. It made me accept this role over another I had already accepted.”

KAMRAN HOLAIT, Internal Recruiter

SALES TEAM

Our new website and digital marketing platform has really helped us ramp-up sales activity and measure success.

And not only do we now have an enhanced shop window, we’ve also integrated Vidyard, a video messaging platform, with the site. With a single click a consultant can shoot a personalised video to their new contacts, attach it to their emails with everything registered against the contact name.

Click the video below to see it in action.

 

 

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VIDYARD EMAIL STATS:

Open Rate:
85.71%

Click through rate:
33.33%

Reply Rate:
25%

PRODUCTIVITY STATS:

Emails sent:
164.87%

Tasks Compleated:
165.05%

Notes:
675%

SALES FLOW

To create a structured approach to New Business outreach we’ve developed a Sales Flow.

This means our Business Development consultants can operate in Hubspot and follow a simple and integrated process for contacting potential clients.

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No. of new leads generated last month compared to the year before:
87033.33%

 

AN AGILE APPROACH

Love this landing page?
Now we’re up and running we can put these bad boys together in a matter of minutes. And this newfound freedom and creativity is really starting to pay off...

LANDING PAGE STATS:

Views
144.99%

Submissions
277.71%

Page Views per Session
18.55%

All stats show % increase from Q3 2017 to June 2018